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Professionally...
Nutshell: I work in software and SaaS/PaaS (software/platform-as-a-service), wearing two hats, tech and biz, as both a leader/manager and a "high-powered" individual contributor. I cover multiple areas: account management, business development, customer success, strategy and business operations, team management, and Tech PM (product/design and program).
Tech-wise: I am a principal-level, technical product and program manager “servant leader” with over 15 years' experience in:
- APIs (design and integrations)
- International ecommerce
- Full stack development: back end, middle tier, front end (mobile, web, desktop, smart speakers, big screen, and more)
- Multilingual Search (including Japanese!)
- Enormous media catalogs and their management
- XML feeds for inbound and outbound distribution of those catalogs
- The Subscription Business Model, and...
- The system design and production operation of high-availability B2B SaaS Platforms used by tens of millions, globally.
Biz-wise: I am also a seasoned technical account manager, customer success expert, and business development rep / account executive, having performed consultative sales for over 10 years, and owned a P&L representing over half of an employer’s annual revenue. (This fascinating and challenging work was at the intersection of music and technology in a two-sided marketplace, specifically copyrights, digital music fulfillment, usage reporting, and rights holder royalty calculation and payments.)
Leadership: I have 15 years' experience in managing teams and PMOs, including five as a manager of managers/directors, and 10 years’ membership in senior/executive leadership teams, setting and driving strategy and direction, working with Boards of Directors, and supporting fund-raising and M&A efforts.
In terms of domains or industries...
- My first 10-11 years were in “language and computers:"
- Software and Web Globalization (G11N): Internationalization (I18N) and Localization (L10N)
- Natural Language Processing and Computational Linguistics
This span of time includes seven years at Microsoft
- I've worked the last 15 in “music (and video) and computers:"
Lastly, my entire career has been highly international in orientation, supporting or managing internal and external teams on every continent but Antarctica, plus I've studied over 10 human languages, gaining facility in three.
Visit my LinkedIn Profile for more details.
Personally...
I am a Seattle native and resident—who has extensive international travel experience and outlook.
- I enjoy parenting my children, reading books, watching films, listening to music,
and cooking/eating good food (dessert!).
- I am athletic (mostly Olympic Weightlifting, some CrossFit), study Aikido and BJJ, and commute by bicycle: Mens sana in corpore sano.
- I am musical. I sing Tenor in two groups: one small (Emerald Harmony, an a cappella quartet with friends), the other large (Harmonia Orchestra & Chorus, fka Orchestra Seattle | Seattle Chamber Singers). And of course I enjoy listening to music: 50/50 modern (pop, rock, metal, jazz, alt/indie) and classical (mostly baroque period). See my Music page.
- I love languages! I speak Japanese, used to speak French and Russian, and have additionally studied Arabic, Thai, Swedish, Chinese, Korean, and Latin.
- I value integrity, discipline, duty, loyalty, responsibility, and commitment.
I am pro-feminist, aspire to be anti-racist, and work for social justice.
Great survey of feminist history and works | Super-great work about anti-racisim
- I played role-playing games more when I was younger, amassed a huge collection I'm proud of, and still collect occasionally (mint condition not required).
Today this is my creative outlet: I run D&D games with my kids and their friends in a detailed fantasy world I've crafted since 1986. (I prefer 3.5e, but play 5e.)
- I am one flavor of computer geek, and a passionate tool geek to boot: flashlights, mechanical pencils and fountain pens, knives, miscellaneous gadgets...
- I love maps and charts, posters, graphs, and diagrams. I indulge a passion for analysis, design...beautiful presentation of ideas and information. Anyway, I have a large and ever-growing collection.
More about me...
Aikido & BJJ | Books |
Contact Info |
Exercise |
Films |
Gaming |
Music |
Music & Audio Collection |
Résumé |
Serial Art |
Travel |
Standards |
What Color is the Sun?
Book Log | Super Blue-Green Smoothie | Maureen's Granola
(Perhaps someday I'll make a mobile-friendly version of this page. But gosh! I haven't done it yet!)
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